This time I brought my child to Ling Ling Hotel Xiamen, I didn't spend most of my time rushing to check in at tourist attractions. Instead, I slowly enjoyed three days of hotel accommodation experience and realized that the most touching thing about this family oriented themed hotel is not the fancy animal IP, but the extra attention paid to the living details of guests, especially families with children.
The experience of checking in starts to add points from the moment you enter. The castle shaped lobby lacks the seriousness of a regular hotel, with animal cartoon decorations everywhere. Children's attention is immediately drawn upon as soon as they enter, without any sense of restlessness during the journey. The front desk staff acted quickly and reserved the giraffe themed parent-child room with advance notes. They also voluntarily handed us the children's exclusive animal shaped wristband, informing us of the guest's exclusive fast entry channel and priority seat selection rights for the circus. There were no extra procedures throughout the entire process, and as soon as we checked in, we were relieved of the fatigue of traveling with children.
The moment I pushed open the door, I was immediately struck by the details. The 38 square meter themed room was not stacked with cheap cartoon stickers, and the soft decoration with giraffe elements was soft and textured. All sharp edges and corners of the house were treated with soft packaging, so there was no need to worry about children running around and bumping into them. The hygiene details are particularly solid, with children's specific toiletries placed on the countertop in advance, bedding that is fluffy and clean without any odor, and a separate wet and dry bathroom equipped with small steps and child bath stools. Children can wash their hands standing by themselves without the need for adults to hold and help them throughout the process. The sound insulation effect of the room far exceeded expectations, even if there were other children running, jumping, and playing in the hallway, there was almost no sound when the door was closed. After playing all day, the child fell into a deep sleep shortly after lying in bed.
The most worry free features are those designed specifically for parent-child families. In the 24-hour self-service laundry room, not only are laundry detergent and dryer equipped, but also free children's specific fabric softener is provided. Clothes that children play with are covered in grass shavings can be worn directly after washing and drying, without the need to save them for home washing. The cafeteria is specially equipped with a low children's table. Cartoon shaped Dim sum and warm fresh milk are placed within the children's reach. Without parents chasing after food, children can choose their favorite food. Even if you want to order takeout late at night, the robot delivery person will directly deliver the food to the door of the room, without dragging the sleepy children downstairs to pick up the food.
Even daily small needs can be quickly responded to. Once, the child was sweating profusely while playing in the park, and when he returned to the room, he casually asked the room attendant for a dry towel. Within two minutes, not only did he receive a clean towel, but he also brought an extra bottle of free children's mosquito repellent, afraid that the child would be bitten by mosquitoes. On the day of leaving, the front desk also gave the child a customized animal doll, saying that it was a small souvenir exclusive to the guests. The child held it in his arms all the way and said that he would come to stay at the "Giraffe Hotel" again next time.
After three days of accommodation experience, Ling Ling Hotel Xiamen did not turn the "parent-child theme" into a simple marketing gimmick, but instead focused on solving every pain point of taking children on a trip. Even if they didn't go anywhere and stayed in the hotel, they could still enjoy a relaxing vacation. Next time I come to Xiamen for a walk, this will definitely be my first choice destination.Show more